Renault Trucks quality services
One hour to make a diagnosis in the workshop, even without an appointment
You can call us 365 days a year, day or night, if you have a problem. Our people are waiting for your call to help, anywhere in Europe, day or night. A breakdown technician will be on-site within 2 hours to carry out a diagnosis and get repair work under way.
No matter where you are or what the hour, you can call us any time. We'll be there within 2 hours.
You can call us 365 days a year, day or night, if you have a problem. Our people are waiting for your call to help, anywhere in Europe, day or night. A breakdown technician will be on-site within 2 hours to carry out a diagnosis and get repair work under way.
If repairs take less than 2 hours, they will be done the same day.
It's our view that we must at all costs avoid having a vehicle grounded because of a relatively minor problem. That's why accredited Renault Trucks repairers promise to complete work that will take less than 2 hours the same day.
More than 8 hours repair: your dealer will propose you a replacement truck.
In the unlikely event that you are grounded at one of our workshops and the down time with the breakdown will be longer than 8 hours, our service-points will offer you a 'replacement truck'.
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